马来西亚的中文外包客服好像还是比较经常招人的，经常也是非常的经常，钱少也是比较的钱少，估计普通话讲得好应该会比较容易去应聘吧。办公环境也是比较常规的那种了，如下：
地址在吉隆坡的PJ地区，就是上下班时间比较堵车的地方。公司名字为Envo Business Process Outsourcing (BPO)。
具体要求也是没有什么特别的，比如说
- 在规定的时间内回复客户的询问
- 通过我们的支持渠道处理客户的询问
- 为客户提供适当的服务恢复、支持和建议
- 协助客户解决各种问题，包括产品信息、购买、交付状态、订单、付款、促销、反馈和投诉
- 将客户的反馈和问题正确记录并升级给相关部门
最低学历要求为SPM /文凭或相关领域的证书
精通中文和英文是必要的
至少1年的客户服务领域经验，有呼叫中心经验者优先
具备良好的演讲和谈判技巧，能够根据客户需求调整产品
熟练使用计算机
积极的工作态度，能够在快节奏和动态的环境中工作
独立、主动和自我激励
英文要求详情主要如下：
Responsibilities :
– Respond to customer inquiries within the designated timeframe
– Handle customer inquiries through our support channels
– Provide suitable service recovery, support, and recommendations to customers
– Aid customers with a variety of issues including product information, purchases, delivery status, orders, payments, promotions, feedback, and complaints
– Properly record and escalate customers’ feedback and issues to relevant departments
Requirements :
– Minimum qualification of SPM/Diploma or relevant certification in any discipline is required
– Proficiency in Mandarin and English languages is necessary
– At least 1 year of experience in Customer Services field, with an advantage of call center experience
– Possess good presentation and negotiation skills with the ability to tailor the product to meet customer requirements
– Proficient in using computers
– Positive working attitude and ability to work in a fast-paced and dynamic environment
– Independent, proactive, and self-motivated
总而言之，我们需要早早就想到哪天不工作的时候靠什么吃饭，找到一个好产品或者是好服务，就应该马上现在right now就开始不是吗？小曹的网络引流立体方案长期分享给大家，点击详情看之前的文章《一人一“站”+一副业！》希望对你们有用。
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